
Matthew Lockie e-Portfolio
Matthew Lockie
Graduate Software Technical Support Consultant & NCR Voyix

Current Career Objective
I am a graduating information technology student at the University of Technology Sydney. I am seeking a graduate position that will challenge me and enables me to be hands-on in meaningful projects and become an integral part of a growing IT company to create a positive impact on society.
Summary of Transferable (Soft) Skills
Customer
Service
I have 8 years of combined experience, from working in retail stores and providing IT Support to users in my previous position. I am very experienced in providing a high standard of customer service to answer any questions or resolve any issues a person may be experiencing.
Leadership
Experience
Acknowledged by peers and academics through university, where I have volunteered to lead group projects for various assignments. Additionally, I was a football referee for 5 years, where I was required to demonstrate leadership and assertiveness on the soccer field.
Teamwork
Skills
In addition to completing many successful project assignments throughout my studies at university, I have utilised teamwork skills in my previous positions as a means of collaboration to deliver a high standard of service or product.

Summary of Technical Skills
Software
Development
Learning to program and deliver code-based solutions for the last seven years. During this time, I have become proficient in 15 different programming languages and have experience with several API services.
Operating System Experience
Experienced with numerous versions of Operating Systems for Windows, MacOS and Linux (including CLI). I also have in-depth experience modifying windows preinstall environments to meet organisation requirements.
Experience with Professional Applications
Experienced in software ranging from creative applications, IT cloud-based administration software, ticket systems, website development applications and more. A complete list of software applications can be viewed on my resume.
Networking and Cybersecurity
Experience configuring Cisco networking equipment and advanced understanding of network design and topology. I am familiar with cybersecurity concepts and attacks and have experience practising cyber security to protect mobile devices as well as computers.
Electronics Repair & Building Experience
Undertaken numerous electronics repairs, including laptops, video game controllers / consoles and even iPhones. I have also built and upgraded several computers and have performed data recovery and secure data destruction on digital storage devices.
Other Technical Skills / Experience
Experienced in development methodologies such as Agile and continuous development (Dev Ops) methodologies. I am also experienced in managing users and other objects in Active Directory.